The Department of Radiation Safety and Security is committed to objectivity, independence and neutrality in the performance of its inspections, tests and calibrations/verifications. It provides its services to all interested customers under the same conditions on the basis of documented procedures and defined cost rates.
The management and employees of the department are free from commercial, financial and any other influences that could have an impact on the independence, impartiality and integrity of the inspections, test results and calibrations.
The statutory services are based on the relevant laws, regulations, standards and detailed, traceable documentation in the quality management system of the Radiation Safety and Security Department.
The decisions of the groups and sections belonging to the department are based on objective evidence that cannot be influenced by other interests or third parties. Complaints regarding the provision of services are handled in accordance with a process defined in the quality management system.
Dr. Veronika Heber
Quality Management Officer of the Radiation Safety and Security Department